Privacy Policy
Last updated: September 10, 2026
Introduction
This Privacy Policy describes how mountain-savanna.com collects, uses, and protects your personal information when you use our website and services.
Information We Collect
Information You Provide
When you book an experience or contact us, we collect:
- Full name
- Email address
- Preferred dates and number of participants
- Any additional information you choose to provide in your message
Automatically Collected Information
When you visit our website, we may automatically collect:
- Browser type and version
- Operating system
- IP address
- Pages visited and time spent on each page
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Process and confirm your booking requests
- Communicate with you about your experiences
- Respond to your inquiries and provide customer support
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Community partners and guides who facilitate your experiences
- Service providers who assist in operating our website and conducting our business
- Legal authorities when required by law
Cookies and Tracking
We use cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more information, see our Cookie Policy.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to processing of your personal information
- Request restriction of processing your personal information
- Request transfer of your personal information
Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please use the booking form on our website or refer to our contact page for office information.